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Frequently Asked Questions

    Table of content

    1 How to order flowers and gifts for delivery in Lagos, Abuja, and Port Harcourt, Nigeria

    2 Payment Methods

    3 Opening Hours

    4 Delivery

    5 Why do people call Regal Flowers the best Flower Shop in Lagos, Abuja, and Port Harcourt, Nigeria

    6 Returns Policy

How to order flowers and gifts for delivery in Lagos, Abuja, and Port Harcourt, Nigeria

For delivery of fresh flowers in Lagos, Nigeria, fresh flowers in Abuja, Nigeria, or fresh flowers in Port Harcourt, Nigeria:

Browse, and add your desired flowers and gifts to your cart (don't forget to change the currency to USD or GBP if you intend making payment with a Non-Naira card, Paypal, Bitcoins or USDT). Proceed to checkout where you fill in the delivery details (include the preferred pickup/delivery date, recipient's phone number and your optional message), and pay using any of the payment methods.

We can also work to suit your budget, desired colours, flower types etc. Reach us at

For any enquiries or to amend delivery details, message on the flowers etc, feel free to reach out to us.

Payment Methods

What payment methods are available?

cardNaira Mastercard/Visa/Verve Cards

We accept all major cards. If you're not using a Nigerian Naira card, be sure to set the website to USD/GBP 

Please feel free to reach out if you need any assistance

paypal Paypal/Other Credit Cards online (change currency to $ in product page first)

Paypal with your Debit/Credit Card

You don't need to own a Paypal account to checkout with PayPal 

Manual Paypal to email

or, you can also make a Paypal transfer to our Paypal email below (pls type exactly): paypalpayments@regalflowers.com.ng

bank_transferTransfer Methods (if applicable don't forget to include delivery fees)

Bank Transfers (always click the button after payment)

Bank Name: Guaranty Trust Bank (or GTBank)

Account Name: Regal Flowers Ltd

Naira Account: 0252862666

bitcoinBitcoin or USDT payment transfers

Bitcoins (BTC)
Wallet Address: 12W9vKCcCbKFmYr9bYfbd9SqVvhyK5j4E1 

USDT (TRON - TRC20)
Wallet Address: TBMCAPLthFhT41FyiyxYJRpAsLWGEaPcTQ

Opening Hours

What time does Regal Flowers open, and which of the flower shops in Lagos, Abuja and Port Harcourt, Nigeria are open 24 Hours?

Most of our flower and gift shops are open 24 hours, including Public Holidays. 

LAGOS FLOWER SHOPS

  • OUR FLOWER SHOP IN IKOYI, LAGOS

The Ikoyi shop is open for walk-ins 24 Hours on all days, including all public holidays

Address: 81b, Lafiaji Way, Dolphin Estate, Ikoyi, Lagos 

  • OUR FLOWER SHOP IN LEKKI, LAGOS

Our Flower Shop in Lekki, is also open for walk-ins 24 Hours on all days, including all Public Holidays.

Address: Block 63, Plot 2C, Seed Education Center Road, Ikate (the White 3 Flrs building, beside St Andrew's Nursery School, Lekki, Lagos) 

  • OUR FLOWER SHOP IN VICTORIA ISLAND, LAGOS

Our Flower shop in Silverbird Galleria, Victoria Island is open from 8am to 7pm, from Monday to Saturday, and from 12pm to 7pm on Sundays. It is open on public holidays except Christmas, Boxing Day and New Year Day

Address: 133, Ahmadu Bello Way, Silverbird Galleria, Victoria Island, Lago

  • OUR FLOWER SHOP IN IKEJA, LAGOS

Our Flower shop in MMA 2 Airport, Ikeja is open from 8am to 7pm everyday, including public holidays except Christmas, Boxing Day and New Year Day 

Address: Muritala Muhammed Airport2, Ikeja, Lagos 


ABUJA FLOWER SHOP


 

  • OUR FLOWER SHOP IN WUSE 2, ABUJA

Our Flower Shop in Wuse 2, Abuja, is also open for walk-ins 24 Hours on all days, including all Public Holidays. 

Address: 5, Nairobi Street, off Aminu Kano Crescent, Wuse 2, Abuja 


PORT HARCOURT FLOWER SHOP


 

  • OUR FLOWER SHOP IN GRA, PORT HARCOURT, RIVERS STATE

Our newly open Port Harcourt store is open for walk-ins 24 Hours on all days, including all Public Holidays. 

Address: 12, Ohiamini Street, Tonbia Extension, GRA, Port Harcourt

Delivery

Is same day flower delivery in Lagos, Nigeria, Abuja, Nigeria and Port Harcourt, Nigeria possible?

Yes, we usually offer same day flower delivery in Lagos, Nigeria, Abuja, Nigeria and Port Harcourt, Nigeria for orders placed before 5pm. We can often deliver on the same day if placed after 5pm but before 7pm too, but reserve the right to deliver on the next day.

However, we encourage you to order flowers and gifts as soon as possible due to traffic congestion, and to ensure we don’t run out of stock for the day.

Orders to far places such as Ikorodu (Lagos), or Gwagwalada (Abuja) are sometimes not available for same day delivery.

What if I don't know the recipient's address?

No problem. You can still order flowers and gifts even when you don't have the recipients address. 

In this scenario, we would usually call the recipient on your behalf and ask for their address. 

Note however, while we are normally able to deliver an order anonymously when requested, we would have to mention your name when asking the recipient for their deliver details for security reasons.

Also, in cases where we ask the recipient for their delivery details, we are unable to share it with you subsequently, without their permission.

Is a flower delivery in Lagos, Nigeria, Abuja, Nigeria and Port Harcourt, Nigeria possible on weekends and public holidays?

Yes, the same guidelines apply on all days, as Regal Flowers is open on all days of the week including Public Holidays. 

So, yes, we usually offer same day flower delivery in Lagos, Nigeria, Abuja, Nigeria and Port Harcourt, Nigeria. 

As said in the preceding point, we encourage you to order flowers and gifts as soon as possible due to traffic congestion, and to ensure we don’t run out of stock for the day.

Do you deliver flowers outside Lagos, Nigeria, Abuja, Nigeria and Port Harcourt, Nigeria?

While we do not offer deliveries outside Lagos, Abuja and Port Harcourt at the moment, we can however on a case-by-case basis, make use of flights or charter a driver to send them to other states , subject to flight and driver availability.

If you prefer, you can also provide a representative in Lagos, Abuja or Port Harcourt that we can deliver to, or you can engage a flight courier at the airport (we can introduce you to one) who would help fly the items to other states in Nigeria.

Why do you need the recipient's number for flower and gift orders?

When our delivery partners (typically Uber and other 3rd party delivery agents), get to the destination, they usually need to communicate with the recipient to collect the flowers and gifts , or to confirm who the recipient would prefer the driver drop the items with.

In addition, as a security precaution many offices and residences usually request that the driver put a call through to the recipient before accepting the flowers and gifts. 

Finally, there are sometimes issues with locating the given address and the driver sometimes needs to communicate with the recipient to clarify how to get to the address to complete the delivery.

Who do you deliver the items to?

Our flower delivery in Abuja, Nigeria , Lagos, Nigeria or Port Harcourt, Nigeria is typically delivered directly to the intended recipient. 

However, if they are unavailable for any reason (meeting, phone off, not picking their calls etc), or if they request we do so, we would deliver to their receptionist, security guard, household staff, friend or colleague at the delivery point.

What happens if the recipient doesn't pickup their phone, and there is no one to drop the flowers with at the destination?

We usually at this point communicate with the sender on phone to give an update on the situation. In the event the sender is also unreachable for any reason, we would be forced to return the items to our flower shop in Lagos, Nigeria, and Abuja, Nigeria and the sender would then be required to pick them up, or pay another delivery fee.

Due to the fact that our delivery partners are not able to wait at the destination for an email response, we usually return the flowers and gifts to our flower shop in Lagos, Nigeria and Abuja, Nigeria if the mode of communication with the sender was by email.

Due to the perishable nature of flowers and some gifts (Chocolates and Biscuits, Cakes and Cupcakes, Teddy Bears, Balloons, Wine and Champagne, Perfumes, Giftsets, Scented Candles, ), items returned to our flower shop in Abuja, Nigeria and Lagos, Nigeria would be held for a limited amount of time and might eventually wither at the buyers expense.

Why do people call Regal Flowers the best Flower Shop in Lagos, Abuja, and Port Harcourt, Nigeria

Why Are We Seen as the Best Flower Shop in Lagos, Abuja and Port Harcourt, Nigeria

Why Are We Seen as the Best Flower Shop in Lagos, Abuja and Port Harcourt, Nigeria.

Regal Flowers is widely recognized as the best flower shop in Lagos, Abuja and Port Harcourt, Nigeria, and we have grown majorly through word-of-mouth referrals. Someone you know has very likely either patronised us, or received our flowers.

We have the highest number of reviews and also the highest reviewed flower shops in the country across our 6 branches.

Our commitment to quality, same-day delivery, and our extensive selection of fresh flowers and gifts sets us apart. 

We've also had the privilege of delivering to various celebrities, including two Nigerian Presidents, numerous celebrities and are official florists for several corporate organisations. 

Additionally, we are open 24 hours, making it convenient for you to choose and send flowers at any time.

Returns Policy

Can I Return An Item?

Yes, fresh flowers that are received in poor condition can be returned for a replacement. We are passionate about customer service and are happy to replace them as long as it was from our end, so please keep them in a cool environment once received.

Due to the perishable nature of flowers, if you or the recipient changed your mind about sending or receiving fresh flowers, unfortunately, they can’t be returned once bought. 

For health and safety reasons, this also applies to bodycare or edible products such as cakes and cupcakes , chocolates , wine and body-care gift sets such as Baylis and Harding giftsets. Inflated balloons are also non-returnable as they cannot be resold.

We however accept returns of other Non-edible and non-body care products items such as scented candles , teddy bears , perfumes etc as long as they are returned in unopened, pristine and saleable condition within 24hrs after delivery.

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